Hi, I’m new to investing. For my initial investment, I put up a collateral of 20k and spent 19k on purchasing Nabil and HIDCL stocks. But, despite the purchase receipt showing that I only bought 19k worth of stock, the TMS indicates that I bought both stocks twice(38k), and I ended up utilizing more than my collateral.
I’m not sure what to do. I called my broker Naasa Securities and they asked me to try adding more collateral. Now my amount is unbalanced.
Where can I report this bug? And how can I resolve it?